Globus Medical Website Privacy Policy

Surgeons operating below lighting equipment

What information do we collect?

We collect information from you when you subscribe to our newsletter, register with MERC Academy, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number, or physician credentials. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy .

Globus Medical Website Privacy Policy

Any of the information we collect from you may be used in one of the following ways:

  1. To personalize your experience (your information helps us to better respond to your individual needs)
  2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  4. To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  5. To confirm you are a practicing physician when accessing MERC Academy.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Links to Third-Party Sites

Our websites may provide links to other websites or resources over which Globus Medical does not have control (“External Web Sites”). Such links do not constitute an endorsement by Globus Medical of those External Web Sites. Globus Medical is providing these links to you only as a convenience, and Globus Medical is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on those External Web Sites. We encourage you to read the privacy policy of any website that you visit before you provide any information to the operator of that website.

Marketing Communications

At any time, you may choose not to receive marketing communications from us by following the unsubscribe process described in the message or contacting us at privacy@globusmedical.com. Please note that even if you unsubscribe from newsletters and promotional emails, we may still need to contact you for non-marketing purposes, such as with important transactional information about your account or your equipment.

Clinical Study Participants

If you participate in a Globus Medical-sponsored clinical trial, you will receive detailed information on the scope of personal information processing in your informed consent document. The information you are given for your specific trial controls your situation. In general, your data will be processed for the purpose of conducting the trial, applying for the approval of a new medical device product, and, if applicable, for other purposes as specified in the pertinent declaration of consent for the study. Anyone who views your identified personal information during a clinical trial is obligated by contract to hold this information in strict confidence.

Job Applicants

If you apply for a job with Globus Medical, we will use the personal information that you provide in your application, including any attachments sent, for the purpose of considering your candidacy for employment. If you have a social media profile, including a LinkedIn profile, Globus Medical may process the data you choose to share on social media as well.

Grant Applicants and Recipients

If you choose to apply for a grant, we will use the personal information that you provide in your application to evaluate your application. This data includes your name and contact information, and grant application details, including any attachments sent for the purpose of considering your application. If you receive a grant, Globus Medical may be required to include your personal information in applicable transparency reporting.

Third-Party Distributor and Agents

If you are engaging with Globus Medical as a third-party commercial distributor or agent, we will use the information you provide us and publicly available information about you to conduct due diligence to ensure compliance with applicable regulations, to maintain quality control, and to ensure that our partners are reputable and trustworthy.
Depending on certain risk factors, this due diligence may involve the processing of names, contact information, employment information, criminal records, financial information, and media and social media profiles of your business, your business’s executives, senior officers and/or beneficial owners, and their familial relations.

Purpose Limitation and Data Integrity

Globus Medical will only process personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized by you, or as we notify you if these purposes change. You have the right to object to or request that we restrict the processing of your personal information for such additional or new purposes. Globus Medical will take reasonable steps to ensure that personal information is accurate, complete, current, secure, and reliable for its intended use.

Data Retention Period

Globus Medical will keep your personal information for as long as is reasonably necessary for the purpose of the processing or as otherwise required by law. We retain personal information until it is no longer necessary for providing our products and services, fulfilling our contractual agreements with you, complying with applicable law, protecting Globus Medical’s rights and interests (e.g., where the retention is necessary for the establishment, exercise, or defense of legal claims), or otherwise needed for the purposes for which it was collected or processed.

Security

Globus Medical will take reasonable steps to ensure that personal information is accurate, complete, current, secure, and reliable for its intended uses. We employ procedural and technological security measures that are designed to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at our email: privacy@globusmedical.com.

Globus Medical does not discriminate against individuals who exercise their rights under applicable law. Please note that, depending on the circumstances and where you are located, not all of these rights may be available to you, and these rights may not be absolute. Globus Medical may refuse or deny a request in accordance with applicable privacy laws.

International Data Transfers

At times, your personal information may be transferred to other Globus Medical affiliates, service providers, or systems in countries that may not offer a level of data protection equivalent to that in your country, including the United States. Where such transfers occur, Globus Medical complies with the cross-border data transfer and export control laws of the countries in which it operates.

Children’s Privacy

This site is not intended for children under the age of 13. Globus Medical does not knowingly collect personal information via this Site from children under the age of 13. If Globus Medical becomes aware that we unconsciously collected such information, we will promptly delete and/or destroy it upon being made aware of the collection.

Requesting a copy of our Business Certificate & License

To receive a copy of our business license and/or certificate, please visit the contact form to send us a message.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on March 14, 2024.

Contacting Us

If there are any questions regarding this privacy policy, complete our contact form though the link below.

Contact Us